Order the full bundle (digital signature plus stamped physical original by post)
and you get a guarantee we can actually keep. If the authority rejects
the translation in writing for translation reasons, you get your money back.
Germany is digitalizing its administrative processes. The legal foundation is the EU's eIDAS regulation, which makes a Qualified Electronic Signature (QES) legally equivalent to a handwritten one. A QES-signed Almantix translation isn't just a PDF. It's a legally complete original. On paper, at least.
In practice, the picture is mixed. Some clerks accept the digital file straight away. Others prefer it stamped, printed, and delivered by post. Both are legitimate, because the rollout across German authorities is uneven. That's why we offer the full bundle: the digital QES PDF plus the physically signed and stamped original by post. Order both, and you're covered either way.
The acceptance guarantee applies to that bundle. If the authority rejects your translation in writing for reasons of translation, we refund the full amount. If the rejection comes from somewhere else (missing attachments, an error in the application form, a detail in the original document) that's outside our control.
A guarantee is only as good as its terms. We name them upfront, instead of hiding them in the fine print.